David Solomon has worked in the building and construction industry for more than 32 years. He is the Master Builders Association of NSW executive officer of safety and risk as well as a fellow and dual international ISQEM Safety Award Distinction recipient (2015 and 2016) for his commitment and involvement in developing a positive safety culture in the building and construction industry. David was recently appointed to the board as an international director of ISQEM. David is recognized as a standards expert who is the chairman of Standards Australia’s Occupational Health and Safety Management Committee, and Standards Australia’s ISO 45001 international head of delegation. He is the convenor of ISO/TC 283/WG 4 leading the working group responsible for the development of a new standard ISO 45004, “OH&S Performance Evaluation,” which is intended to complement ISO 45001. David is a director on the board of the Crane Council of Australia as well as an Exemplar Global-certified management systems specialist (lead), a master OH&S auditor, and their ISO 45001 exam and scheme chairman. He is also the chairman of PwC’s External Advisory Board for their certification accreditation body. He regularly reviews documentation for Australian state and national government departments, including auditing, safety, and transport for relevance, corporate governance, and compliance.

Denise Robitaille is the chair of ISO/PC 302, the project committee that revised ISO 19011, which provides guidance on auditing. She is an active member of ISO/TC 176 Auditing Practice Group that develops papers providing guidance on auditing. Denise has participated internationally in standards development for more than 18 years and is a Fellow of the American Society for Quality as well as an Exemplar Global-certified lead assessor. She is internationally recognized for her work and is a frequent speaker at conferences. Denise has authored a dozen books, including The 9 Keys to Successful Audits, and she has contributed more than 100 articles to various publications on a variety of quality-related topics. She continues to help companies achieve ISO 9001 registration and to improve their quality management systems.

IJ Arora is the president and CEO of Quality Management International Inc. (QMII). He has a 32-year record of achievement in the military, mercantile marine, and civilian industries. IJ serves as a team leader for consulting, advising, auditing, and training in management systems, specializing in several ISO and industry-specific standards. He is an Exemplar Global-certified lead auditor and a member of the US TAG to ISO/TC 176, the committee responsible for the ISO 9000 family of standards. IJ is a popular speaker at several universities and forums on management systems, conflict management, crisis communication, and leadership, and his writing has appeared in numerous industry publications.

Having worked in quality for more than 30 years, Shauna Wilson holds Exemplar Global’s Principal QMS Auditor certification. Her research into virtual team communication and development of virtual auditing methods, as well as her auditing experience, has made Shauna the leading expert in remote auditing. She earned a master’s degree in engineering focused on organizational performance technologies and instructional design. Shauna wrote InterneTeaming.com: Tools to Create High Performance Remote Teams and co-authored eAuditing Fundamentals: Virtual Communication and Remote Auditing. Shauna has been featured in Quality Progress, The Auditor Online, and ASTD’s InfoLine. Shauna served as the U.S. expert for PC/TAG 302 for the ISO 19011:2018 auditing management systems guideline. She is currently serving as ASQ Portland section chair.

Rai Chowdhary has served in various roles across multiple industries, starting his first assignment as project engineer with Westech Systems Inc. on a NASA project to make silicon crystals on board the Space Shuttle during the mid-1980s. As an engineer he invented new technologies for making solar cells, medical devices, and lead-free non-toxic radiation shielding products; as a business leader he led the implementation of initiatives at Fortune 500 companies to deliver top quartile performance. In his current role as CEO of The KPI System, Rai is focused on adding value to small, medium, and large organizations through continual improvement, audits, and building robust supply chains. He is certified as a Six Sigma Black Belt, quality engineer, quality manager, and Exemplar Global auditor for quality management systems as well as ISO 13485.

Nigel Johnston is the founder and CEO of QualityTrade, an IAF database management committee participant for the International Accreditation Forum (IAF). QualityTrade is a technology company which creates software exclusively for the accredited network to improve integrity and value of accredited certification. QualityTrade has worked with accreditation bodies since 2013 and more recently with the IAF in developing the world’s first global database for accredited certifications and the world’s first trade marketplace for certified companies, which includes more than 1 million trade opportunities. His passion is helping businesses and governments develop certified supply chains which have a positive economic, environmental, and social impact. Prior to founding QualityTrade, Nigel held the role of CEO at URM Group, a multinational environmental services group.

Karen Rawson, vice president of The DESARA Group, specializes in implementing quality and information security management systems in the information and communication technology (ICT) industry and beyond. With more than 10 years of experience training auditors using ICT and as a key developer for the ICT industry virtual instructor-led training courses, she has both the knowledge and the experience needed in training auditors how to implement effective audits using ICT. The DESARA Group offers virtual and on-site training on multiple standards and performs internal audits and improvement projects with clients. Rawson is a TIA Fellow, a certified TL 9000 expert, a key developer of the sanctioned TL 9000 training courses, and a supervisory master trainer. As a past member of the TIA/QuEST Forum Leadership Council, she has been a multi-year recipient of the COO/CEO award.

Ray Haddad loves talking food protection! Since 2007, Ray has specialized in food safety, food defense, and food fraud prevention. He has also worked in quality roles, auditing, training, consulting, and supporting various organizations, from small family-owned to multinational food businesses, intergovernmental organizations, and regulators in New Zealand, Southeast Asia, and the Middle East. Ray is the principal trainer and managing director at Food Surety Limited, an organization committed to supporting food professionals to do what is right with confidence, so they can be successful and fulfilled protecting consumers everywhere.

Colin Christmas joined EAGLE in 2019 as a managing director to support EAGLE’s international growth. He is an experienced professional with more than 20 years in the food industry working for Nestlé. Colin had the privilege to live and work in numerous countries around the world, which helped him develop an excellent understanding for process, systems, and standardization while working with different cultures. He has a bachelor’s degree in computing and business analytics from The University of Huddersfield, with specialization in quality control, quality management systems, and business process management. He also has program completion certificates from Wageningen University and Research for Food Safety Management and from the London Business School for an executive leadership program.

Greg Hutchins, PE CERM is the founder of Certified Enterprise Risk Manager (CERM) Academy. His company was among the first companies (in 1987) to provide audit training with one of the first ISO 9001 certification bodies in North America (AGA Labs) and was first approved by the Department of Homeland Security for Critical Infrastructure Protection: Forensics, Assurance, Analytics. They have been conducting risk audits for 20 years. Greg is the author of Value Added Auditing, Risk Based Auditing, Supply Chain Risk Management, and ISO 31000:2018.

Frank Cain worked for Honeywell for 40 years on aerospace/NASA contracts, bringing ISO 9001 and AS9100 quality management systems (QMS) to the site. Serving as the management representative, he implemented the QMS infrastructure, trained the organization at large, was chairman of the procedure steering committee, and “father” of the root cause and corrective action process. He also served as the site manager for quality conformance for 12 years. Frank also teaches an ISO 9001/ISO 14001 course at University of South Florida for the College of Industrial Engineering; is a lead ISO 9001 and AS9100 auditor, consultant, and trainer; and has authored the books QMS Made Easy to Understand and Apply and Six Easy Steps for Organizations Self-Transition to AS9100D.

Rick Gehrke has 25 years of experience in environmental, health, and safety with work in diverse industries, including food production, automotive and aerospace manufacturing, government and defense, electric power generation, chemicals, and more. He is a veteran EHS consultant, auditor, and trainer. Prior to joining Intertek Alchemy, he worked for Intertek as green services associate program manager. Rick is an Exemplar Global-certified management systems lead auditor with experience in ISO 14001, OHSAS 18001, ISO 45001, ISO 50001, LEED green building certification, business development, and certification program management. He is a U.S. Air Force airborne operations veteran.

Cameron Clark is a highly experienced auditor with more than 10 years as a certified Exemplar Global auditor for OHS management systems, completing large and small audit programs as part of self-insurance requirements, management system certification, and internal assurance programs. Cameron is also a Queensland government-approved self-insurance auditor. Cameron works carefully with organizations to identify the objectives of their audit program, refining audit approaches to better engage with those being audited, and minimize the strain and anxiety that audit programs can cause to deliver a beneficial program that focuses on improvements that can have a truly material impact on an organization’s performance. His auditing experience has been drawn from a wide variety of industries in Australia, including from defense, air transport, local government, healthcare, manufacturing, property management, transport and logistics, retail, and finance. Cameron’s cross-sector experience affords him the ability to quickly and easily adapt audit programs so that they are tailored to specific activities, risks, and environments that enhance the quality of information from assurance programs and enable organizations to make decisions driven by high-quality information.

Daniel McConville is the director of McConville Risk Solutions and has extensive experience in food and hospitality providing both food safety and occupational health and safety (OHS) services to a number of industries. McConville Risk Solutions are recognized as food safety specialists and work with some of Australia’s largest providers. As a tertiary qualified food safety and OHS professional, Daniel has expertise in developing and implementing food safety management systems and occupational health and safety management systems (OHSMS) to a range of industries including education, hospitality, health and aged care, local government, facilities management, and food manufacturing. Prior to commencing McConville Risk Solutions, Daniel worked for the Willis Group, the world’s third-largest insurance broker, in their workplace risk team, during which he worked on several projects for major companies.

Mohammad Abu Hammour is president of the International Business Agility Institute (TIBAI) and the lead author of the forthcoming article, “Agility and the Covid-19 Pandemic,” scheduled to appear in The Lancet. He is the founder and technical author of the first standard in the world that addressed business agility (PAS1000, “Business Agility Concept and Framework”) along with the British Standards Institution (BSI). Mohammad also possesses the IP/copyright registration certificate for the development of strategic and operational business agility frameworks.

Craig D'Souza is the managing director of E-Risk360 and a governance, risk management, and compliance (GRC) professional with training across ISO management system assurance and certification. He is registered with Exemplar Global as a lead auditor in management systems including quality (ISO 9001: 2015), EMS (ISO 14001: 2015), and OH&S (ISO 18001/AS 4801/ISO 45001). Craig’s main areas of focus is providing integrated risk management consulting, auditing, and training solutions across these areas, focusing on quality, environmental, and occupational health and safety risks. He has worked with start-ups as well as across small, medium, and large global private and publicly listed high-growth ASX companies. In addition, he has worked at both the state and national levels of the Australian government.

Richard A. Litts is the founder and president of Litts Quality Technologies Inc. Rick has many years of corporate, manufacturing, and consulting experience. He is an Exemplar Global quality management systems registered lead auditor, a PROBITAS Authentication AS9100 aerospace experienced auditor (AEA), and an IAQG-qualified AS9100 aviation, space, and defense auditor. Rick has been a member of (and the AS9100 subject matter expert) on a committee to protect impartiality for an international QMS registrar. He is an U.S. expert representative for the U.S. Technical Advisory Group (TAG) to the International Organization for Standardization (ISO)/PC 302 Committee. He is a senior member of ASQ, an ASQ-certified quality engineer, and a certified quality auditor.

Chad Kymal is the CTO and founder of Omnex Inc., an international consulting and training organization headquartered in the United States. Chad is also the CEO of Omnex Systems, an enterprise quality and IMS software provider. He is on the ISO/TC 176, ISO/TC 207, and PC 283 committees for ISO 9001:2015 (quality management), ISO 14001:2015 (environmental management), and ISO 45001 (health and safety management systems). Chad is also the U.S. expert for the ISO 10013 documented information update. He is a certified lead auditor for IATF 16949, ISO 14001, ISO 9001, FSSC 22000, HAACP, ISO 45001, and AS9100. Chad teaches these and many other courses for Omnex, such as integrated management systems. Chad and Omnex teach, implement, and audit AIAG 4th Edition FMEAs, AIAG-VDA FMEAs, and SAE J 1739 FMEAs. Chad, along with Greg Gruska of Omnex, originally discovered the linkages between the PFMEA and DFMEAs in the 1980s and 1990s.

Wendy Edwards has more than 30 years of experience as an auditor, consultant, and in-house quality professional, specializing in high and low-risk food industries. She is currently the head of food safety and quality for a New Zealand-owned business which employs 1,500 people across three countries and generates revenue of around $300 million NZD per annum. Manufacturing operations in New Zealand and Australia are SQF-certified and export food to around 18 countries. In 2019, Wendy was recognized by SQFI as the SQF Practitioner of the Year.

Paul Simpson is the current chair of ISO/TC 176 Subcommittee 2, the group responsible for maintaining ISO 9001, among other standards produced by the ISO technical committee. He also supports the development of standards for auditing, health and safety, and conformity assessment. Simpson is an executive and non-executive director specializing in risk, quality, and management systems, working with a mission to “keep it real.” He is an experienced developer of systems within organizations. With a first degree in engineering, Simpson has extended his postgraduate qualifications into fields of marketing and business as well as professional areas of auditing, health and safety, and quality. Throughout his career, he has been applying quality principles for risk management, quality planning, and business improvement to enable organizations to move forward with control.

Joana dos Guimarães Sá is co-convener of ISO 9001 Auditing Practices Group, an informal group of ISO/TC 176 that provides practical advice, examples, and technical background to third-party QMS auditors on how to conduct audits. She represents Portugal as an expert at working group 1 of ISO/TC 279 on innovation management, which is the WG responsible for the development of ISO 56002:2019, “Innovation management systems—Guidance” and the forthcoming requirements standard ISO 56001. Her participation on the normative framework for innovation goes back to 2006 with the development of the Portuguese standards for innovation. Joana is executive development director at APCER, a Portuguese certification body. In this position, she oversees the development of new services and technical updating of existing ones in the fields of management systems, products, services, and process certification. Quality management systems, innovation management systems, sustainable forest management, and chain-of-custody are areas of her direct technical responsibility. She has been working in the certification business since 1998 and has been an auditor since 1994. She is currently a lead auditor for ISO 9001, ISO 14001, innovation management, forest management, and chain of custody for FSC and PEFC.

Shamonique Schrick is solutions architect at SafetyChain. With degrees in biochemistry and molecular biology, and more than 10 years of experience as an auditor, food safety expert, and quality specialist, she has a wealth of knowledge to share. Shamonique supports customers in everything from reporting and analysis of data, standardization across processes and facilities, identifying best practices, and the blueprint process. Besides her work at SafetyChain, Shamonique has also worked as a food safety specialist and supplier quality specialist at Cargill, supplier quality auditor for TreeHouse Foods, and microbiologist at MillerCoors.

Donna Stockwell is a professional engineer and certified lead auditor. She helps teams at all levels of the organization understand what makes a good quality organization overall, as well as the individual requirements to make it happen. She also trains team members in a variety of ISO products.

Jeffrey A. Slotnick, CPP, PSP, is an internationally known senior enterprise security risk consultant with more than 28 years of experience, peer recognized as a thought leader and a critical architect in homeland security. As an ISO-credentialed lead auditor, Jeff is responsible for some of the latest advancements in all-hazards disaster resilience, organizational resilience management, ISO/ANSI standards development, resiliency information management processes, enterprise security risk management, and quality management systems. Jeff focuses on all facets of enterprise security risk management, including risk, vulnerability, and threat assessments; emergency response planning; business continuity planning; and physical security system master planning, design, and integration. He has extensive experience in the public works and utility field with specific expertise in water, wastewater, dams, transportation infrastructure, light and heavy rail, supply chain, religious institutions, schools, data centers, and medical facilities. Jeff is a senior regional vice president for ASIS International, faculty advisor for the University of Phoenix bachelor of science in cybersecurity and security management degree program, and a 19-year reserve law enforcement officer for the city of Centralia, Washington, USA.

Mohammad M. Niazi is operations manager–assurance for SAI Global, where he leads a strong team of more than 20 third-party auditors. He has more than 19 years of experience as a lead auditor, consultant, and trainer in the fields of quality, environmental, and health and safety and has led third-party auditing teams in more than 300 organizations. Mohammad is a third-party lead/verifying auditor for ISO 9001, ISO 14001, AS/NZS 4801, OHSAS 18001, and ISO 45001, leading audits in large, diversified industries with extensive experience in engineering, consulting, construction, facilities management, automotive, and electrical industries providing risk-based process auditing.

Nancy Nouaimeh is an accomplished chartered business excellence and total quality management professional with more than 18 years of experience and a proven record of significant achievements. She holds master’s degrees in TQM and agronomic sciences and bioengineering. In her current job as AVP–quality, safety, and performance excellence at a leading food services management company in Dubai, Nancy leads improvement projects through innovative and integrated approaches. She is an expert in ISO standards and auditing (ISO 22000, ISO 9001, ISO 14001, and ISO 45001). She is also a subject matter expert, senior assessor, and judge for national excellence, innovation, and quality professional awards.

Kristin Keane is an internationally certified lead auditor with more than 20 years of experience working on environment, quality, and safety management systems, and is business consultancy co-founder of environment PACIFIC. Her auditing work had originally focused on regulatory compliance and best practice guidance related to environmental duty of care obligations, however, this scope has expanded considerably. Kristin draws on her qualifications and professional experience in biological sciences and business management to provide support to organizations regarding continuity planning, environment and social governance obligations, and risk management. These services are provided to a variety of sectors such as tourism, energy, renewables, telecommunications, government, resources, transport, ports, and global development projects.

Osama Ahmad Awad Melhem is a capability development senior specialist, acting director of the Conformity Assessment Bodies Services Department, and technical advisor for the Abu Dhabi Quality and Conformity Council (QCC). He has worked to establish and implement a system to improve Abu Dhabi certification bodies, inspection bodies, and testing laboratories and take them to world-class levels. He is also lead assessor and/or technical assessor with the Emirates National Accreditation System (ENAS) and Gulf Accreditation Center (GAC) in ISO/IEC 17020, ISO/IEC 17021, ISO/IEC 17024, ISO/IEC 17025, ISO/IEC 17043, ISO/IEC 17065, and ISO 15189.

Shibu Davies currently leads the certification and auditing business unit of TUV Middle East (a member of the TUV NORD Group) in the Gulf Cooperation Council (GCC). He is a senior assessor of ISO 9001, ISO 14001, and ISO 45001/OHSAS 18001. In addition, Shibu is a senior trainer for these schemes under IRCA. He has represented various technical work groups and steering committees in the auditing and certification segment. He is presently the technical advisor for Emirates International Accreditation Centre. His experience includes consulting, training, and auditing in various industry segments across the GCC. He is quite well-known as a speaker in the region in this segment and has a technical YouTube Channel with title Doctor ISO.

Alice de Casanove is in charge of innovation culture at Airbus North America, where she fosters a relevant mindset to accelerate future businesses. She leads the cultural roadmap for digitalization and anchors Airbus values. Alice plays a determinant role in the publication of the ISO reference on good practices in innovation management (ISO 5600 series). Since 2013, she has chaired the international committee gathering more than 50 countries in close coordination with WTO, OECD, WIPO, and the World Bank. Alice began her career in a video deep-tech start-up before joining French telecom manufacturer Sagem to manage and develop the value of their Innovation portfolio. She later develop video technologies for Actimagine, which became the Nintendo Europe R&D Center. Alice graduated from Telecom Paristech and is finishing a Ph.D. on the relationships between large corporations and start-ups within Lorraine University.

Thea Laufs’ mission throughout the last 28 years has been to improve the food safety culture and assist with the food safety and quality standards trend setting in South Africa. Her experience and expertise include more than 25 years of auditing across all the industries including but not limited to food and packaging manufacturing, QSR, restaurants, hotels, abattoirs, and farms. In addition, she is an internationally certified lead auditor in food safety and quality. She participates on various industry committees (SANS, SAATCA, RMMA, FSSC, etc.) and is always keen to share her technical expertise and guidance to industry. In 2009 Thea acquired the agency for Africa for CPG Global and has grown her client base through her dedication, commitment, and passion for the industry. Her vast experience and knowledge base was the reason she was appointed technical director for food safety for CPG internationally back in 2015.

Rola Hammoud, MD, DA, MHM, FACHE, is an anesthesiologist and chief medical executive at Clemenceau Medical Center in Dubai, as well as the president of the Lebanese Society for Quality and Safety in Healthcare. She is American board-certified in healthcare management from the American College of Healthcare Executives and is certified from the Harvard School of Business in the management of health care delivery for executives. Dr. Hammoud holds a master’s degree in hospital management from the ESA Business School and University Paris VII (France), as well as a teaching diploma and a mediation diploma. In addition, she is an academic lecturer on patient safety and risk management and a reviewer for anesthesia and quality journals. She is a speaker on healthcare quality and accreditation and an expert on the national committee for the Lebanese accreditation standards development as well as a training faculty for the surveyors of the Lebanese Ministry of Public Health. Dr. Hammoud founded the Lebanese Society for Quality & Safety in Healthcare in 2012 and was elected twice as its president.

Dhiraj Lal is the executive director of Continuity and Resilience (CORE). He has worked with the American Express Global Financial Centre (BCM Head for 3 years), Standard Chartered (5 years, Abu Dhabi and Dubai), and Citigroup (10 years, last as regional head of audit, covering also business continuity. He is a former chair of the BCI Forums in Delhi and the UAE. As Asia’s first BCM technical expert, he was invited by BSI in 2007 to help assess two of the first 10 organizations in the world to be BCM certified. He has twice been invited to present at BCI World and also by itSMF (UK), Data Centre Dynamics (UK), DRI Asia (Malaysia), ISACA (UAE), DRI (US), and also various conferences in the UAE, KSA, and India. He is a contributing author to the Definitive Handbook of Business Continuity Planning, and co-author of the Step by Step Guide—AE/SCNS/NCEMA 7000:2015, Implement BCM the UAE Way!

Andrew Baines joined Exemplar Global as CEO in 2016 but has a much longer relationship with Exemplar Global having served on the Board of Directors for seven years previously. Immediately prior to becoming CEO of Exemplar Global, Andrew was Managing Director of the American Society for Quality’s Global operations. He joined ASQ in January 2015. There he managed ASQ’s operations outside of the US including offices in India, China, the Middle East, and Mexico as well as serving on Exemplar Global Board. Andrew has over 35 years of work experience spanning the food industry, auditing and conformity assessment, and international business development in several parts of the world. Living in New Zealand for the past 30 years, Andrew is originally from the UK where he graduated from Dundee University in Scotland with an Honors degree in Microbiology. After graduating, Andrew worked in the food industry in quality control, quality assurance and product R&D before emigrating to New Zealand where he began a career auditing quality, environmental and safety management systems. This led to business unit management and senior executive roles in a conformity assessment body, including establishing a New Zealand government-owned agency into one of the largest conformity assessment bodies in the Southern hemisphere. Also in that role, Andrew was responsible for international business development and has experience working in China, South East Asia, the Middle East as well as North America and Europe. Andrew has served on advisory and standard setting groups with government agencies.

Jackie Stapleton is the founding director of Auditor Training Online, which is a registered training organization (RTO ID 45123) and an Exemplar Global recognized training provider for courses in management systems auditing. Auditor Training Online offers online and blended courses to both new and experienced auditors, including Management Systems Lead Auditor (AU TL), Management Systems Auditing (AU), ISO 9001, ISO 14001, OH&S, ISO 45001, HACCP, and integrated management systems. Jackie is also a practicing contracted certification auditor for quality, environment, and OH&S management systems. She also leads audits ranging from small to medium enterprises to large global corporations, including commercial, industrial and civil construction, oil and gas, petroleum, infrastructure, utilities, IT and telecommunications companies, and government. Prior to her contracting roles, Jackie held senior quality and environmental positions in IT and telecommunications companies as well as government-owned utilities. Jackie also held the position of lead panel member for a JAS-ANZ accredited third-party certification body for seven years. She brings all of this experience to the world of training and is passionate about sharing the love for auditing and the benefits of agile and friendly management systems into a business.

Keith Phillips has been a change agent from an early age. In 1984 he launched the Macintosh in the UK as the marketing director and then disrupted the printing industry with desktop publishing. The UK became Apple’s country of the year and as Apple UK’s CEO he climbed Mont Blanc as a team-building exercise. Transfer to Apple USA saw him lead business marketing in its digital media strategy. He then retired to New Zealand where he has been busier than ever as an investor and builder of several disruptive technologies. He created the first interactive multimedia company in New Zealand, selling it to Rupert Murdoch’s News Media, and participated in a number of technologies from virtual reality to cloud accounting and compliance assessment platforms. Keith has advised previous prime ministers on innovation and digital technologies and represented the New Zealand industry in delegations with the prime ministers of India, Australia, Singapore, and Pakistan.

Melike DeGregorio is the owner of GreenUp Academy and GreenUp Consultants. She is an internationally accredited third-party lead auditor by Exemplar Global for ISO 14001; ISO 45001; OHSAS; RC 14001; and environmental, health, and safety (EHS) regulatory compliance audits. DeGregorio has 18 years of experience in the EHS and manufacturing world. In addition to her role as a consultant, lead auditor, and lead facilitator at GreenUp, she was a corporate EHS manager for a Tyco International division, air pollution control engineer at Pennsylvania Department of Environmental Protection, and production resource/environmental coordinator at Frito-Lay Andrew has over 35 years of work experience spanning the food industry, auditing and conformity assessment, and international business development in several parts of the world. Living in New Zealand for the past 30 years, Andrew is originally from the UK where he graduated from Dundee University in Scotland with an Honors degree in Microbiology. After graduating, Andrew worked in the food industry in quality control, quality assurance and product R&D before emigrating to New Zealand where he began a career auditing quality, environmental and safety management systems. This led to business unit management and senior executive roles in a conformity assessment body, including establishing a New Zealand government-owned agency into one of the largest conformity assessment bodies in the Southern hemisphere. Also in that role, Andrew was responsible for international business development and has experience working in China, South East Asia, the Middle East as well as North America and Europe. Andrew has served on advisory and standard setting groups with government agencies.

Marco Pardave has more than 40 years of experience in assessing company effectiveness and implementing solutions such as TQM, SQA, Lean, Six Sigma, ISO management systems, and risk assessments. Pardave’s professional achievements include positions such as VP operations, director, manager, consultant, assessor, auditor, trainer, and certification manager. Pardave has collaborated with international companies, which include Chrysler Corporations, Cotecna Quality Resources, DynCorp Corporations, the National Institute of Nuclear Energy, and Global Supplier Progress Inc. He is a member or delegate of the International Standardization Organization—ISO and Delegate for USA TAG 302 for the ISO 19011:2018 and Chief of the Mexican Delegation of the STTF- CASCO for the translation to Spanish on processes. He is also a Chief/delegate of the Mexican and USA TAG 302 delegates to ISO committees ISO TC 176 quality, ISO TC 207 environmental, CASCO; health informatics ISO TC 215 / and ISO/IEC 27000 Joint Technical Committee ISO/IEC JTC 1, and delegate INLAC to the Subcommittee SC 27, IT Security committees HL7 WG2, having earned an international reputation as an expert in integrated supply chain security management.

Tom Taormina is a subject matter expert on the ISO 9000 series of standards who has written 10 books on the beneficial use of the standards. He has worked with more than 700 companies and was one of the first quality control engineers at NASA’s Mission Control Center during Projects Gemini and Apollo. As a business consultant, Taormina conducts strategic business assessments, root cause analyses, process planning, quality management, and risk assessments for companies from start-ups to global brand leaders. As a consulting and testifying expert in products liability and organizational negligence, he conducts formal assessments of the defendant companies to determine if they exhibited an appropriate or negligent standard of care in introducing their products or services to the stream of commerce. His proprietary methodology has been trademarked Forensic Business Pathology and has been an accepted credential by trial attorneys and judges.